Last Updated: [Date]Thank you for shopping with [Your Company Name]. We value your satisfaction and strive to ensure a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have [number] days from the date of purchase to return an item.
To be eligible for a return, the item must be:
Unused and in the same condition that you received it.
In its original packaging.
Accompanied by a receipt or proof of purchase.
Certain items cannot be returned, including:
Gift cards.
Downloadable software.
Personal care items (e.g., skincare, hygiene products).
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within [X] days, and a credit will automatically be applied to your original payment method.
Refunds may take additional time to appear, depending on your bank or payment provider.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [your contact email].
Shipping Returns
To return your product, mail it to: [Your Return Address].
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
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